**Privacy Policy for Citedal Bank**

**Effective Date: 02/01/2024**

Thank you for choosing Citedal Bank for your banking needs. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By accessing our website (https://citedalbnk.com) or using our services, you agree to the terms outlined in this policy.

### 1. Information We Collect

We may collect the following types of personal information:

#### a. Personal Identifiable Information (PII)

- Name

- Address

- Date of Birth

- Social Security Number

- Contact Information (email, phone number)

- Employment Information

#### b. Financial Information

- Bank Account Details

- Transaction History

- Credit History

#### c. Technical Information

- IP Address

- Browser Type

- Device Information

### 2. How We Use Your Information

We use your personal information for the following purposes:

- Providing and improving our banking services

- Verifying your identity

- Processing transactions

- Complying with legal and regulatory requirements

- Sending important notices and updates

- Analyzing and improving our website and services

### 3. Information Sharing

We may share your information with:

- Service providers and partners who assist us in delivering our services

- Regulatory authorities and law enforcement agencies as required by law

- Third parties with your consent

### 4. Security

We take the security of your information seriously. We employ industry-standard security measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction.

### 5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

### 6. Your Choices

You have the right to:

- Access and update your personal information

- Opt-out of marketing communications

- Request the deletion of your account and associated data

### 7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

### 8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on our website, and the effective date will be updated accordingly.

### 9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Citedal Bank

Email: support@citedalbnk.com

Thank you for trusting Citedal Bank with your banking needs.